This legal text provides details of how we collect and process your personal data through your use of our website https://uborasolar.com, including any information you may provide to us through the site when you purchase a service or submit your data through the form provided for that purpose.

By providing us with your data, we inform you that our services are not available to those who are legally prohibited from giving consent. Therefore, when you submit the forms to us, you guarantee that you have sufficient capacity to give consent.

Below, we inform you about the data protection policy of Ubora Autoconsumo, SL.

1. Data controller.

Contact details of the person responsible:

Ubora Autoconsumo, SL., with CIF: B01606755 and registered office at: Edificio Bic Euronova, Av. Juan López de Peñalver, 21, right corridor, door 4ª right, 29590 Málaga. and telephone: 683 300 529. We have a Data Protection Officer, whom you can contact at the email address: [email protected]

Ubora Autoconsumo, SL., is responsible for your data. (Hereinafter, “we” or “our”).

2. What data do we collect?

The General Data Protection Regulation defines personal data as any information relating to an identified or identifiable natural person, that is, any information capable of identifying a person. This does not include anonymized or percentage-based data.

Any personal data collected directly from the data subject will be treated confidentially and incorporated into the corresponding processing activities, owned by Ubora Autoconsumo, SL.

On our website, we may process certain types of personal data, which may include:

• Identity data: name and surname.
• Contact information: email and telephone.

We do not collect any special categories of personal data (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health information, genetic or biometric data).

If you are required to collect personal data by law or under the terms of a contract between us and you refuse to provide it, we may not be able to perform the contract or provide the service, and you must notify us in advance.

3. How do we collect your personal data?

The means we use to collect personal data are:

• Through the form on our website, through our contact email, by phone, or by post, when:
  • Request information about our products or services
  • Book our services

To ensure the quality of our portal, we reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we believe it does not meet these requirements or any other law or regulation. If this occurs, we will attempt to explain the reasons for our decision, but we cannot commit to doing so in all cases.

• Through technology or automated interactions: On our site, we may automatically collect technical data about your device, browsing actions, and usage patterns. This data is collected through cookies or similar technologies. For more information, please consult our cookie policy here.
• Through third parties:
  • Google: Analytics data or search data. Outside the European Union.

4. Purpose and legitimacy for the use of your data.

The most common uses of your personal data are:

• To formalize a contract between Ubora Autoconsumo, SL. and you.
• When you give your consent to the processing of your data.
• When we need them to comply with a legal or regulatory obligation.
• When necessary for our legitimate interest or that of a third party.

The User may revoke the consent given at any time by sending an email to [email protected] or by consulting the section on exercising rights below.

Below, we’ve attached a table showing the ways we’ll use your personal data and the legal basis for such use. You can also find out what type of personal data we’ll process. We may process some personal data for additional legal reasons, so if you need details, please email [email protected].

Commercial communications: You will only receive communications if

• You requested information from us or contracted a product or service with us.
• If you have provided us with your information, please check the box provided on our form.
• As long as you have not expressed your wish to stop receiving such communications.

We obtain your express consent before sending you any communications, and you may request at any time that we stop sending you communications by emailing [email protected]

When you opt out of receiving our communications, your personal data will continue to be stored as a result of the contract you entered into to comply with legal requirements.

Purpose: We will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason. We will notify you in advance so that you are aware of the legal basis for processing it, and as long as the purpose is compatible with the original purpose.

5. How long will we retain your data?

They will be retained for the time necessary to fulfill the purpose for which they were collected and to determine any potential liabilities that may arise from said purpose and the processing of the data. The provisions of the various regulations regarding retention periods will apply to the extent applicable to this processing.

Email or form subscriber data: From the moment the user subscribes until they unsubscribe.

6. Minors.

Ubora Autoconsumo, SL. does not authorize minors under the age of 14 to provide their personal data through the means provided on this website (by completing web forms for service requests, contact forms, or by sending emails). Therefore, anyone who provides personal data using these means formally declares that they are over the age of 14. Ubora Autoconsumo, SL. is exempt from any liability for failure to comply with this requirement.

If your child, who is under the age limit, has provided personal information to Ubora Autoconsumo, SL., please contact us so we can exercise your applicable rights.

In those cases in which the services offered by Ubora Autoconsumo, SL. are intended for minors under 14 years of age, the means will be enabled to obtain the authorization of the parents or legal guardians of the minor.

7. Exercise of Data Protection Rights:

How can these rights be exercised? Users may send a communication to the registered office of Ubora Autoconsumo, SL. or email to [email protected], including a photocopy of their ID or similar identification document in both cases, to request the exercise of the following rights:

• Access to your personal data: You may ask Ubora Autoconsumo, SL. if it is using your personal data.
• To request rectification if they are incorrect, or to exercise the right to be forgotten with respect to them.
• To request limitation of processing, in this case, they will only be kept by Ubora Autoconsumo, SL. for the exercise or defense of claims
• To object to processing: Ubora Autoconsumo, SL will continue processing your data in the manner you indicate, unless it requires further processing for legitimate reasons or to exercise or defend potential claims.
• Data portability: If you wish your data to be processed by another company, Ubora Autoconsumo, SL., will facilitate the portability of your data to the new controller.

You may use the forms made available to you by the Spanish Data Protection Agency to exercise your rights above: Here

Filing a complaint with the DPO: If you believe there is a problem with the way Ubora Autoconsumo, SL. is processing your data, you may first direct your complaints to the Data Protection Officer, who will mediate to properly resolve the dispute:

• Email DPO: [email protected]
• Address: Calle Los Nidos, nº 23 29620 Torremolinos Málaga.

If the dispute cannot be resolved, you can always contact the appropriate supervisory authority. In Spain, the competent authority is the Spanish Data Protection Agency.

We will ask you for specific information to help us confirm your identity and ensure your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it.

We will process all requests within the statutory period of one month. However, it may take longer if your request is particularly complex. In this case, we will notify you and keep you updated.

8. Data communication: provision of services.

In the course of our work, we may require the assistance of third parties. They will process your data solely to provide the contracted service, and with whom we have the appropriate measures in place to guarantee your rights:

• Service providers that provide systems administration and information technology services.
• Professional advisors including lawyers, auditors, and insurers who provide banking, legal, insurance, and accounting consulting services

All data processors to whom we transfer your data will respect the security of your personal data and process it in accordance with the GDPR.

We only allow these processors to process your data for specific purposes and in accordance with our instructions. However, in compliance with transparency, you can request a list of these companies that provide services to us by emailing: [email protected]

9. Data Security.

We have implemented appropriate security measures to prevent your personal data from accidental loss, unauthorized use or access, alteration, or disclosure. Furthermore, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected personal data breach and will notify you and the Supervisory Authority in the event of a security breach, as regulated by Articles 33 and 34 of the GDPR.